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New DOT Rules Require Refunds for Cancelled Flights, Junk Fees

flyertalk.com
submitted
a year ago
byhumboldttotravel

Summary

A new set of rules from the U.S. Department of Transportation will require airlines to provide refunds instead of travel credits in certain scenarios. Refunds must incorporate the full price, including government-imposed taxes and airline fees, minus the travel already used. In addition to refunds, airlines and travel agencies will now be required to provide all “junk fee” pricing upfront at the point of sale.
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11

3 Comments

4
iareunique
a year ago
Thank God! This has been ridiculous for far too long!
2
justadev
a year ago
Finally some sense is being forced on the airlines. Stupid that you'd have to have your money forced to be kept with the company when their service wasn't rendered. No other industry ever got to do that.
1
theonesource
a year ago
Love the junk fee stipulation